Our goal is to answer any questions you may have and help you solve problems as quickly as possible. For that reason, we focus our on two support methods:
On-Site Chat Support
Our support staff is readily available to chat with you live during business hours*. All you have to do is click the chat icon in the bottom right corner of the site.
Have a question while you're on the Table Mesa blog, CE requirements site, or our support center? You can not only access our support staff through the same chat as the marketplace, but you can continue a conversation as you move from site to site.
If you ever have questions or need help after work hours*, send us an email. Our support staff checks for email cases first thing every business day, and will respond as quickly as possible. Just email us at firstname.lastname@example.org.
*Business hours are Monday through Friday, 8am-5pm MST. Holidays may affect these hours.
Why don’t we have phone support?
We want to provide personalized and thorough responses, so we have opted to keep our support center in-house. Plus, avoiding a costly call center allows us to keep your CE costs as low as possible!