Setting up CE Broker integration can really help you and your licensees with the renewal process. However, it takes both you and your licensees doing your parts to make this happen.
To see if you are eligible for or to set up CE Broker integration, click the button here.
To check on whether your licensees are doing their part, and the status of their course reporting, you can check your roster using these steps:
Step 1: Log in to your account.
Step 2: Click on "Activity" in the upper right of your page.
Step 3: View the status of all of your users. In each box, you will see the status of your licensees reporting. Here are what the following symbols by the license mean:
This course was reported for the corresponding license and is all set to go.
This means that an internal server error was returned from CE Broker. This could mean that the profession is tracked by CE Broker, but the license number the student provided is not entirely correct. For example:
The wrong license number was used,
The licensee didn't include the letter prefix for their profession
There is space or dash in the license number, etc.
To edit the license information, click the 3 dot menu on the individuals activity section and click 'edit license'. From there, you can resend that information over to CE Broker.
This means that the profession is not valid, or is not currently tracked by CE Broker. If the profession/state is not tracked by CE Broker, no further action is needed, and the licensee will have to manually report their course to their appropriate state board.
To edit the license information, click the 3 dot menu on the individuals activity section and click 'edit license'. From there, you can resend that information over to CE Broker.